Genshin Impact Download Error: Causes, Solutions, and Alternatives
How to Fix Download Error Genshin Impact on Windows PC
Genshin Impact is a popular action role-playing game that is free to play but offers in-game purchases for additional items and characters. The game was released in 2020 by miHoYo, a video game development company based in Shanghai, China. Genshin Impact has received positive reviews from critics and players alike for its stunning graphics, engaging gameplay, and rich story.
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However, some Windows PC users have reported facing a download error when trying to install or update the game. The error message says "Game files download error. Check your network settings and try again." This error can prevent you from enjoying the game and can be frustrating to deal with.
In this article, we will explain what causes this error and how you can fix it using five simple methods. We will also answer some frequently asked questions about the game and its download issues.
What is Download Error Genshin Impact?
Download error genshin impact is an error that occurs when you try to download or update the game files of Genshin Impact on your Windows PC. The error can stop the download process and corrupt the game files, making them unusable.
Causes of Download Error Genshin Impact
There are several possible causes for this error, such as:
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How to fix genshin impact launcher error 3001 failed to connect with the server due to a network problem or firewall setting problem
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How to fix genshin impact launcher error 4002 failed to load the game client due to corrupted or missing game files
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How to fix genshin impact launcher error 5004 failed to communicate with the anti-cheat module due to a network problem or firewall setting problem
Unstable or slow internet connection
Antivirus software or firewall blocking the download
Corrupted or incomplete game files
Incorrect DNS settings
Server issues or maintenance
Symptoms of Download Error Genshin Impact
Some of the common symptoms of this error are:
The download stops at a certain percentage or file size
The download speed is very slow or fluctuates
The error message pops up repeatedly
The game launcher crashes or freezes
The game does not launch or run properly
How to Fix Download Error Genshin Impact on Windows PC
Fortunately, there are some easy and effective ways to fix this error and resume your download. Here are five methods that you can try:
Method 1: Restart Your Router and Check Your Internet Speed
The first thing you should do is to check your internet connection and make sure it is stable and fast enough to download the game files. You can use an online speed test tool to measure your internet speed and compare it with the recommended speed for downloading Genshin Impact.
The recommended speed for downloading Genshin Impact is at least 5 Mbps for both upload and download. If your speed is lower than that, you may experience slow or interrupted downloads.
To improve your internet speed, you can try the following steps:
Restart your router by unplugging it from the power source for a few seconds and plugging it back in.
Move your router closer to your PC or use a wired connection instead of Wi-Fi.
Avoid using other devices or applications that consume bandwidth while downloading the game.
Contact your internet service provider if you your needs and preferences, but make sure to read the reviews and ratings before choosing one. Some of the popular VPN services are ExpressVPN, NordVPN, Surfshark, and CyberGhost.
Here are the steps to use a VPN service to fix the download error:
Download and install a VPN service of your choice on your PC.
Launch the VPN service and sign in with your account.
Select a server location that is close to the downloading server. For example, if you are downloading from the Asia server, you can choose a server in Japan, Korea, or Singapore.
Connect to the server and wait for the connection to be established.
Try to download the game again and see if the error is resolved.
Remember to disconnect from the VPN service after downloading the game to avoid any potential issues with your internet connection or game performance.
Method 5: Manually Download the Game Files
The last method you can try is to manually download the game files from a third-party source and copy them to your game folder. This can bypass the download error and save you some time and bandwidth. However, this method is not recommended by the official game developers and may pose some risks such as malware infection, data loss, or account ban. Therefore, you should only use this method at your own risk and discretion.
Here are the steps to manually download the game files:
Go to a reliable website that offers the latest version of the game files for Genshin Impact. You can search online for such websites or ask other players for recommendations. Some of the websites that offer this service are and
Select the server that matches your region and download the game files as a zip or rar file.
Extract the game files using a file extractor program such as WinRAR or 7-Zip.
Copy and paste the game files to your game folder. The default location of the game folder is C:\Program Files\Genshin Impact\Genshin Impact Game.
Run the launcher and verify the game files. The launcher will check if there are any missing or outdated files and download them if needed.
Launch the game and enjoy playing without any errors.
Genshin Impact is a fun and immersive game that you can play for free on your Windows PC. However, you may encounter some download errors that can prevent you from installing or updating the game. These errors can be caused by various factors such as internet connection, antivirus software, corrupted game files, DNS settings, or server issues.
To fix these errors, you can try one of the five methods we have discussed in this article. These methods are:
Restart your router and check your internet speed
Disable or whitelist your antivirus software